Waveney District Council

Online and automated telephone payments

Making a payment

Online payments
Please note that due to some essential system maintenance, online and telephone payments will be unavailable between 1:00pm and 5:00pm on SUNDAY 29 NOVEMBER. We apologise for any inconvenience this may cause.

We accept online payments for: Council Tax, Business Rates, Housing Rent, Housing Benefit Overpayment and Sundry Debtor Invoices via our online payment system, using any of these cards:

Credit and debit cards

An additional fee of 1.5% of the transaction value is payable on all payments made by credit card in respect of Council Tax and Business Rates only. This reflects the bank's charge to the Council for accepting credit card payments. There is no surcharge if you use a debit card.

Make an online payment now

You can also make payments to our automated telephone payments system by calling 0845 835 0137

Please make sure you have the reference number(s) of the bill(s) you want to pay, and your credit or debit card to hand.

These systems are available 24 hours a day, 7 days a week.

Data stored and transmitted to the Council is certified completely secure, confidential and your details will not be used for any other purpose.

If you are in a public place we strongly advise you to make sure you are not overlooked as you enter your details to prevent them from being misused by somebody else.


Contact us

Telephone: 01502 562111

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