Waveney District Council

Residents car parking scheme

An introduction

Residents parking permit holders only sign

A residents parking scheme is in place in Waveney to help residents in Lowestoft, Halesworth, Bungay and Beccles to park near their homes.

It only applies to residents of certain streets and designated areas in the town centres and permits are provided for an annual fee of £23.00 this includes the postage fee and a permit holder. You can only apply for one permit per house-hold.

In residents parking areas where there is no provision for parking on the street, a permit is available to park in a designated car park.  These tickets can be purchased for either 1 month, at a cost of £16 or 1 year, costing £151 both these costs include the postage fee and a permit holder.  These permits are vehicle specific, with the exception of Ravensmere Car Park in Beccles.

From the 1st of April 2016 residents parking permits will no longer be available the same day from our offices over the counter. Applications after this date must be made in advance, at least 10 working days before the date of expiry on your existing permit or in advance of the required commencement date if you are a new applicant.

Your new permit will be posted to your qualifying address.

Please ensure when renewing your permit that you apply in good time before your current permit expires, you are able to do this one month in advance.

If you are unable to complete an online form and payment you can call one of our Customer Service Advisors on (01502) 562111 who can complete this on your behalf or alternatively our staff at the Marina Customer Service Centre in Lowestoft or at Beccles Library will be happy to assist you complete the form and take a card payment, please note our officers will be unable to take a cash payment from you or provide you with a permit over the counter.

For those customers that do not have access to card payment options:

To ensure that the resident's areas are only used by cars with a permit we employ Car Parking Officers to enforce the conditions. They can issue an Excess Charge notices for breach of conditions. E.g. where a vehicle is parked in a marked bay without a permit or unauthorised vehicles. The council will issue an excess charge notice for an illegally parked vehicle which will advise the owner how to pay the required fine or appeal against the ticket.

Season ticket car parking scheme

Season permits can be used in any of the Waveney Long Stay Car Parks and anyone can apply.

Season Permits are available as:

 Weekly  £13.50
 Monthly  £41.00
 Quarterly  £101.00
 Yearly  £351.00
 Weekender  £51.00

Customers who hold a valid Blue disabled Badge can apply for a 50% reduction, you will need to tell us the valid Blue Badge Reference number when applying and display the badge clearly next to the permit when using Waveney Car parks.

From the 1st of April 2016 Season parking permits will no longer be available the same day from our offices over the counter. Applications after this date must be made in advance, we recommend at least 10 working days to ensure a delivery by the required date. Permits will be posted to your preferred address.

If you are unable to complete an online application form and payment you can call one of our Customer Service Advisors on: (01502) 562111 who can complete this on your behalf or alternatively our staff at the Marina Customer Service Centre in Lowestoft or at Beccles Library will be happy to assist you complete the form and take card payment, please note our officers will be unable to take cash payment from you or provide you with a permit over the counter.

For those customers that do not have access to card payment options:

Customers whose permit has been lost or stolen can apply for a replacement permit at a cost of £6. Just call one of our Customer Service Advisors on (01502) 562111.

Contact us

Telephone: 01502 562111

Send your feedback or find key contact details.

Contact:

Waveney Norse

Address: Waveney Norse Limited
Rotterdam Road Depot
Lowestoft NR32 2EF

Tel: 01502 527100

Email: waveney.info@ncsgrp.co.uk