Waveney District Council

Data Protection Subject Access Request

Personal information

Data protection

How can I find out what information the Council holds about me?

The Data Protection Act allows you to find out what information about you is held on computer and in some paper records. This is called the right of subject access.

Requests for personal information can be made by completing the relevant Subject Access Request form and returning it with two forms of ID and the fee of £10 to Waveney District Council.

You can take the form, with your evidence and fee, to the Customer Service Centre (temporarily relocated to):

WDC Customer Service Centre
St Margaret's House, Gordon Road, Lowestoft
NR32 1JQ

Alternatively, you can post your completed form, evidence of ID and fee to:

Freedom of Information Team
Customer Services
Waveney District Council
4 Canning Road
NR33 0EQ 

How long will a request take?

Under the Data Protection Act, we must respond to your request within 40 calendar days.

This time period does not start until we have received all information required to process your request.

Can I see all the information held by the Council about me? 

We aim to provide as much information as we can, however there may be some exemptions to the release of this information, if this is the case, we will let you know.

I have a query regarding Data Protection Subject Access Requests

Please follow the link to our query form which you should submit if you have questions about any of the following:

  • You have an outstanding request with us and have extra information or clarification to add
  • You have not received a response to a request which was submitted more than 40 calendar days ago
  • You have received a response to a Subject Access Request which is unclear or incomplete
  • Any other query regarding requests made under Data Protection or Subject Access.

Contact us

Telephone: 01502 562111

Send your feedback or find key contact details.


Freedom of Information Team

The FOI team deals with Freedom of Information, Environmental Information (EIR) and Subject Access Requests and is a shared team with Suffolk Coastal and Waveney District Councils. Please specify which authority your enquiry relates to.

Address: Marina Centre
(next to Marina Theatre)
NR32 1HH

Tel: 01502 523389

Email: foi@eastsuffolk.gov.uk