Changes in circumstances
Reporting a change
Some changes in your life will mean that the amount in benefits you receive should increase and some changes in your life mean that the amount in benefits you receive should reduce. We call these 'changes in circumstances'.
You must tell us of any changes in your circumstances immediately. This is so we can be sure that we are paying you the correct amount. If you do not tell us about a change you may lose any extra benefit you are entitled to or, if we pay too much benefit, we will ask you for that money back.
Below are some of the examples of changes you should tell us about:
- If you start or stop getting Income Support, Jobseeker's Allowance or Employment and Support Allowance
- If you or your partner move house or change rooms in a house
- If you or a member of your household goes into hospital
- If children or other adults leave or move into your home
- If your wages change
- If there are any changes to any tax credits you receive
- If your pension changes
- If your savings change
- If any other income you receive changes
- If the income of other adults living in your home changes
- If you rent your home and your rent changes
Report a change of address online
Failure to report a change or claiming falsely could lead to prosecution.
Contact us
Email: customerservices@waveney.gov.uk
Telephone: 01502 562111
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