Waveney District Council

Council tax bill payments

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How to pay your bill

Council tax legislation lays out the number of payments over which the annual charge can be paid. This is known as 'the statutory scheme'.
This scheme allows for a maximum of ten monthly instalments. The number of instalments is reduced if your annual bill is sent after 1 May, for example, if you become liable part-way through the financial year, which runs from April to March.

The Council decides which dates your payments are due. For this year, payments are due on the 1st of each month from April to January inclusive.  You will receive your annual bill in March. 

The bill shows how much you have to pay and how the amount was calculated, when you need to pay each instalment and how much to pay each time. If you think that your bill is wrong or that you are entitled to a reduction, you should contact the Council Tax Team - but you should still continue to make payments even if you are disputing how much you should pay.

Waveney District Council offers a number of different ways in which you can make your payments, which you can read about in these pages. Please remember that whichever method of payment you choose, your payments must reach Waveney District Council on, or before, the dates shown on your bill.

Contact us

Telephone: 01502 562111

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Council Tax

Please have your Account Number ready when you contact us.

The Council Tax enquiry line is open:
08.30 to 17.00 on Mon, Tues and Wed;
09.30 to 17.30 on Thursday;
08.30 to 16.30 on Friday.

Address: Waveney District Council (Local Tax), PO Box 96, Lowestoft, NR32 1HW

Tel: 01502 523435

Fax: 01502 523310

Email: council.tax@waveney.gov.uk