Online and automated telephone payments
Making a payment
We accept online payments for: Council Tax, Business Rates, Housing Rent, Housing Benefit Overpayment, Sundry Debtor Invoices, Residents Parking Fine (Green Form), Car Park Excess Charges (Pink Form) via our online payment system, using any of these cards:
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An additional fee of 1.5% of the transaction value is payable on all payments made by credit card in respect of Council Tax and Business Rates only. This reflects the bank's charge to the Council for accepting credit card payments. There is no surcharge if you use a debit card.
Data stored and transmitted to the Council is certified completely secure, confidential and your details will not be used for any other purpose.
If you are in a public place we strongly advise you to make sure you are not overlooked as you enter your details to prevent them from being misused by somebody else.
Make an online payment now
You can also make payments to our automated telephone payments system by calling 01502 511805
Please make sure you have the bills you want to pay, and your credit or debit card to hand.
Please note that these systems are available 24 hours a day, 7 days a week, except for a short period from 11.30pm to 00.15am each day.
Contact us
Email: customerservices@waveney.gov.uk
Telephone: 01502 562111
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