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Planning Service

For up to date information on planning applications, appeals and enforcements submitted on or after 13/11/06 please visit our Public Access Planning Application Information System

Improvements in the Planning Service

 We are working towards delivering a more customer and community focused Planning Service.
  • We have introduced a duty officer system to ensure advice is always available at reception or on the phone between 9am and 5pm (4.30pm Fridays)
  • Our Planning reception has been improved with more space available to view plans, web access and more information on our services.
  • We are improving our processes and developing capacity to deal with planning applications. The aim is to provide a good service and reduce the time it takes to deal with planning applications.
  • To provide more advice to help with your application we are keen to promote pre-application discussions. Please contact the planning team on telephone (01502) 523047 if you would like to discuss a proposed development.
  • The two Development Control Committees have been combined into a single committee. The location of the meetings will rotate between Beccles, Wangford and Lowestoft.
  • Regular Developers’ Forum meetings and meetings with town and parish councils to discuss the planning process have been programmed in for 2008.
  • There is now a Section 106 Officer to co-ordinate and monitor S106 agreements. Information on the financial contribution is available on our website.
  • From March it will be possible to view documents and plans associated with planning applications on Waveney’s website. 


Have you used or contacted the Planning service recently?

 We welcome your views on what the experience was like, for example were you able to contact the service easily and reach the right person to answer your question? 

Please give your views using our online Satisfaction Survey.



Planning Service Customer Charter

A Planning Service Customer Charter (34KB) (opens new window) has been developed to help deliver the Planning Service Vision. It contains a series of promises and aims that the Planning Service has signed up to.


Use the menu links on the left for information, help and advice on planning related matters.


We asked the Planning Advisory Service to carry out a peer review of our Planning service.