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Mutual Council Home Exchange


If you are a Council or a Housing Association tenant you normally have the right to a mutual exchange. This means you can swap your home with another tenant provided your landlord agrees.

We now keep our exchange list on a website that also links in with many other councils and housing associations. If you find someone whose home you would like and they have seen you home and agreed they would like yours, you should ask your landlord to approve the exchange. It is very important that you do not move until you have your landlord's approval in writing and you have signed the Assignment documents.

We have 42 days from the date your application is received to make a decision. An exchange may be refused if one of the tenants is in rent arrears or under notice to leave. An exchange may also be refused if the properties are too big or too small for the family intending to occupy, or if one of the properties is designated for elderly or disabled persons. If your request is refused, you have the right to appeal against the decision.

With a mutual exchange you will be asked to accept the property in the condition it has been left by the last tenant. The Council will carry out routine repairs in accordance with the Tenancy Agreement, but it will be your responsibility to repair any damage caused by the previous tenant.

Once you have found a tenant to swap homes with, if you are a tenant of Waveney District Council you must complete an application that gives us details about you and who you wish to swap with. This can be printed off by clicking the link below:




Please return this form to your nearest Council office.

Contact details for all our Local Housing Offices are as follows:

Mutual Exchange website: www.waveney.houseexchange.org.uk   (Opens new window)

E-mail: houseexchange@waveney.gov.uk


Telephone:
Beccles 01502 523165
Bungay 01502 523164
Carlton Colville/
Kessingland
01502 523166
Gunton 01502 523125
01502 523126
Normanston 01502 523128
01502 523169
North Lowestoft 01502 523124
Southwold/
Halesworth
01502 523166
Whitton 01502 523121