Housing Advice Clinics
Marina Services Centre
Marina
Lowestoft
NR32 1HH
(next to the Marina Theatre)
The Housing Advice team at Waveney District
Council's Marina Services Centre offer Housing advice clinics
on Monday, Wednesday and Friday mornings (with the exception of
Bank Holidays) between 9.00am and 1.00pm for those in housing need.
No actual appointments are required as the clinics are run on a
first come, first served basis. The advice Clinics are held at the
Marina Services Centre. You will need to report to Reception and in
the first instance they will try and resolve any queries that you
may have. If you require an initial housing advice interview they
will arrange for you to be seen by a Housing Advice and Options
Officer. You will be given a specific time to be interviewed. If
further consultation is felt to be necessary then another interview
can be arranged. The officer will conduct a more in depth interview
and discuss what course of action will be followed as a result of
an assessment of your housing need and the duty that the Council
has towards you.’ A formal decision of the council’s duty will be
made in 33 days. Please refer to the Homelessness Procedure
Manual for further information on the legal criteria for assessing
the duty
How to contact the service outside the Advice Clinic
Sessions
If you are unable to attend the above times an officer can arrange
to initially contact you by telephone or arrange an appointment.
You can ring 01502 523141
In cases of emergency during daytime office
hours
You can ring 01502 523141 or report to the Marina Services
Centre Reception and an appointment will be organised. The
advice would be however to contact the service as early as possible
in order to avoid crisis intervention and concentrate on preventing
impending homelessness.
In cases of emergency outside daytime office
hours
Please ring our Central Control Telephone Number: 01502 515435
after 5.00pm. The officer on duty will pass your details to the
Housing Options and Advice Standby Officer who will assess your
housing circumstances and take appropriate action
Suffolk
Connexions/Young Persons Housing Options
Advice Session Drop-In
The drop-in is held on a Wednesday afternoon between 1.00-4.00pm at
Opportunity House, London Road South, Lowestoft.
Domestic Violence
Homelessness can be caused by victims fleeing domestic violence.
Nationally one in eight cases of homelessness have an element of
domestic violence. There is some work at both the strategic and
operational level to address this wide ranging issue.
Domestic Violence
Information, Advice and
Support