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Disposing of Bulky Items

What is bulky household waste?

By bulky household waste, we mean household items which do not fit in the wheeled bin. For example:-
  • free-standing items of furniture such as suites, beds or wardrobes.
  • fridges, cookers or washing machines
  • rolls of carpet (tied or taped up)
Where possible leave items whole. If they have to be dismantled make sure they are tied or taped and flat packed.
 
These are all things that you might be expected to take with you if you moved house.


Is there a charge for this service? 

Yes, there is a set charge for the collection of up to 3 items of bulky household waste, currently set at £25.00. 


How do I pay for the collection?
You can pay online or contact Waveney District Council on 01502 527100. 


What about other types of waste? 

Waveney Norse cannot collect the following waste under the Bulky Household Waste Service but will be pleased to quote to collect other items, including: 
  • loose materials such as soil (even if bagged up)
  • garden waste or clearance
  • paving or concrete
  • construction waste such as sanitaryware, baths, brick rubble or timber
  • DIY waste such as kitchen units or other fixtures & fittings
  • storage heaters, radiators, water tanks & boilers etc
  • house clearances 
For quotations please contact Waveney Norse on (01502) 527100


How do I go about getting my bulky household waste collected?

Complete the request slip on the attached leaflet and hand it in with your payment to any of our offices. Make your cheque or postal order payable to: WAVENEY DISTRICT COUNCIL. Alternatively, post the request slip and your payment to the payments office at the Marina Customer Service Centre

Collections are made by one operative using a tail lift vehicle. Therefore, please ensure all items are placed where there is vehicular access, eg on your driveway, in an unlocked garage or front garden etc, but close to the highway.

Please label the waste items and keep them well away from property you do not want disposed of. Your items will then be collected as soon as possible after payment so have them ready the same day if possible. Our average collection time is about five working days.
 
We cannot collect from inside buildings, flats, halls, stairwells and landings etc. If you are infirm or immobile please make allowance for this.


Can I dispose of waste myself?

Yes. Apart from waste paint, you can dispose of your Bulky Household Waste at a Household Waste Site free of charge. Details on how to dispose of waste paint.

If you have any trade waste to dispose of please contact 01502 527100 for assistance. By law you MUST dispose of your trade waste in the correct manner. We can advise you how.

You can also take most “other types” of waste (as previously listed) to a Household Waste Site, PROVIDED you produced the waste yourself and not a builder or other tradesperson. Staff at these sites may refuse to take waste if they believe it is “trade” waste.
 
Contractors operate these sites for Suffolk County Council. Their locations and opening times are shown below:

Opening Times (Mon - Sun)
 
1 April - 30 Sept 8.00am - 6.00pm
1 October - 31 October 8.00am - 5.00pm
1 November - 31 January 8.00am - 4.00pm
1 February - 31 March 8.00am - 5.00pm

Closed on 25/26 December and 1 January

Household Waste Recycling Centres" are located at:

  • Fen Lane, Beccles, Suffolk NR34 9BB (On the north side of A145 roundabout with A146).
  • Hadenham Road, South Lowestoft Industrial Estate, Lowestoft, Suffolk NR33 7NF.
  • Blyth Road, Southwold, Suffolk IP18 6AZ (Beside sewage works and car breaker's yard).

For further information on Household Waste Sites please contact Suffolk County Council Waste Services on 0845 606 6067.