The aim of Waveney District Council's Drainage Service is to keep the drains in the district free flowing.

The Housing and Public Health Team can provide advice on the resolution of problems relating to blocked or defective public sewers and other private drainage systems, including septic tanks, which are causing a nuisance or pollution. The Council's Operations Team provide a service for the unblocking of private drains. Public Sewers are the responsibility of Anglian Water.

What services are provided:

• Blocked Drains - High pressure jetting of drainage pipes to remove blockages to private dwellings and businesses. You can report a blocked drain online at www.onesuffolk.co.uk/reportaproblem
• Drain Surveys - We carry out water pressure tests to BS831 standard on drainage systems for house purchase purposes.
• Blocked Sewers and Private Drains built before 1936 - Anglian Water should be contacted (Tel: 08457 145145)
• Gully Cleaning and Maintenance - 13,500 surface water drains cleaned and maintained each year in Lowestoft, Corton, Lound, Blundeston, and Somerleyton. All other areas cleaned and maintained by Suffolk County Council (Tel: 01728 403066)
• Cesspools and Septic Tanks - Pump out household cesspools and septic tanks and, if required, jet out pipes to tank.
• Drains - Jetting of household drains.

We also have two tankers with drivers for hire:

• Whale Tanker - 2000 gallon capacity with high pressure jetting facilities.
• Whale Tanker/Gully Emptier - 1200 gallon capacity with high pressure jetting facilities and gully emptying boom. 

How to contact us:

Calls in to our Rotterdam Road, Lowestoft offices on Tel 01502 523468. Office hours Monday to Thursday 8.00am to 4.30pm and Friday 8.00am to 3.30pm.