From April 1, 2008, Waveney District Council will no longer directly provide a pest control service, but a special deal for householders has been negotiated with a Suffolk-based professional pest control company to provide treatments for an extended range of pests.

Callers to the Council will be given the choice of making their own arrangements with their personal choice of pest controller or they can be referred to the Council’s ‘preferred provider.’

This preferred provider will be able to meet the same response times as the Council service and there will be a £20 subsidy against rat treatments on domestic premises where the householder is in receipt of the following benefits:

• Income support
• Job seekers’ allowance – income based
• Guaranteed pension credit
• Disability living allowance (Mobility and care) – higher rate
• Attendance allowance

Although it has been necessary to introduce a charge for rats on domestic premises, all bar one of the preferred provider’s other charges are below the rates that were levied by our former in-house service.

Details of the charges and free advice can be obtained from the Council’s preferred provider, Command Pest Control:

Telephone: 01502 770007
Email: sales@commandpestcontrol.co.uk

For any other enquires about pest control matters please use the contact details below:

CONTACT US 

Email: Environment@waveney.gov.uk  
Telephone: 01502 523117
Write: Town Hall, High Street, Lowestoft NR32 1HS.

CONSULTATION

If you have any ideas or suggestions as to how we can improve our services or the information we have provided, then we would be pleased to hear from you.