‘Waveney on your Wavelength’ updates our approach to
consultation.
The revised strategy proposes a broad framework to underpin the
wide range of customer consultation carried out by the council and
sets out ways that consultation might be developed further to
support the council’s core values and targets within the Strategic
Direction. This includes how we consult with our ‘internal’
customers, our councillors and staff.
The strategy contains the key principles, methods and working
arrangements, which underpin our consultation work, and outlines
how consultation should be evaluated to check out quality
standards.