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Paying your Council Tax via Direct Debit

At the moment, nearly 32,000 households have decided this is the best way to pay their bill.
 
It is the method the Council would prefer you to use because the cost of handling your payments is significantly less than if you pay by any other method.

With Direct Debit there are of course no cheques to write, no cash to find, paperwork or postage, as well as no queuing because payments are made for you by your Bank or Building Society, but only in accordance with your instructions.

Taking the paperwork out of payment allows our staff to give you individual attention. If you miss a payment, we will ask why instead of sending reminders. If we need to adjust your payments we tell you well in advance 

Direct Debit is the only payment method that comes with a guarantee .

As an incentive for you to change to payment by Direct Debit, the Council can offer you a choice of payment dates, or even payment over extra months, thus reducing your monthly bill.

The payment dates available are:

  • 12 monthly payments from 1 April to 1 March
  • 10 monthly payments from 1 April to 1 January
  • 10 monthly payments from 8 April to 8 January
  • 10 monthly payments from 15 April to 15 January
  • 10 monthly payments from 25 April to 25 January
  • 2 half-yearly payments on 1 April and 1 October
  • 2 half-yearly payments on 8 April and 8 October
  • 2 half-yearly payments on 15 April and 15 October
  • 2 half-yearly payments on 25 April and 25 October
  • 1 annual payment on 1 April
  • 1 annual payment on 8 April
  • 1 annual payment on 15 April
  • 1 annual payment on 25 April

You can now also arrange to pay by Direct Debit over the telephone. Direct Debit is the most efficient way of making payments. It saves you time and it helps Waveney District Council to keep the costs of collecting Council Tax to a minimum.

Contact us now on 01502 523435 and Council Tax staff will sort out the rest. Please have your bank details to hand when telephoning. Alternatively you can download a Direct Debit instruction below.



Contact details

E-Mail: council.tax@waveney.gov.uk
Telephone: 01502 562111/523435/523535
Fax: 01502 523310
Letter: Waveney District Council, Revenues and Benefits, PO Box 96, Lowestoft, NR32 1HW