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General & Emergency Contact Details
General enquiries in person:

The Marina Customer Service Centre (next to the Marina Theatre)
Marina
Lowestoft
NR32 1HH

Opening Times

Mon, Tues, Wed, Fri: 9.00am to 4.30pm
Thursday: 9.30am to 6.00pm


Or at one of our local offices:

Market Street, Beccles, NR34 9AQ
Broad Street, Bungay, NR35 1EE
London Road, Halesworth, IP19 8LW

Opening Times

Monday to Thursday: 9.00am to 1.00pm and 2.00pm to 4.30pm
Friday: 9.00am to 1.00pm and 2.00pm to 4.00pm


Or at one of our Tourist Information offices


You can Email us at: customerservices@waveney.gov.uk   


Postal correspondence to:

Waveney District Council
Town Hall
High Street
Lowestoft
Suffolk NR32 1HS


Telephone enquiries:

The main call centre number, 01502 562111 is open from 8.30am to 5.00pm on Monday, Tuesday and Wednesday; from 8.30am to 6.00pm on Thursday and from 8.30am to 4.30pm on Friday.


For queries relating to a specific service please use the contact details given in that specific section e.g: 




Emergency Telephone Numbers:

  • Blocked Private Drains: 01502 523468 or (out of office hours) 01502 501230
  • Blocked Sewers (Anglian Water): 0845 7 145145
  • Dangerous Structures: 01502 523044 or (out of office hours) 01502 562111 
  • Housing Repairs: 01502 523593
  • Emergency Planning Officer: 01502 523321 or  01394 444453
  • Suffolk Joint Emergency Planning Unit: 01473 265321 
  • Environmental Health (out of office hours): 01502 515435


CUSTOMER ACCESS STRATEGY

http://www.waveney.gov.uk/My+Council/Customer+Service+Standards/



TOURIST INFORMATION:

http://www.visit-sunrisecoast.co.uk/Pages/VisitorInformation/Tourist%20information.aspx





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Email: webteam@waveney.gov.uk