The business rates legislation lays out the number of payments over which the annual charge can be paid. This is known as "the statutory scheme".

This scheme allows for a maximum of 10 monthly instalments. The number of instalments is reduced if your annual bill is sent after 1 May, for example, if you you become liable part-way through the financial year, which runs from April to March.

The Council decides which dates your payments are due. For this year, payments are due on the 1st of each month from April to January inclusive.

Waveney District Council also offers a number of different ways in which you can make your payments. 

Direct Debit             

At the moment, nearly 24,500 businesses and households have decided this is the best way to pay their bill.

It is the method the Council would prefer you to use, because the cost of handling your payments is significantly less than if you pay by any other method.

Taking the paperwork out of payment allows our staff to give you individual attention. If you miss a payment, we will ask why instead of sending reminders. If we need to adjust your payments we tell you well in advance.

Direct Debit is the only payment method that comes with a guarantee.


  Download a Direct Debit Instruction form here (17Kb)

or

Contact us using the details at the bottom of the page to have one sent to you.

Using your debit or credit card

Pay over the telephone using our automated system, visit our Online Payments page , or use your card over the counter.

Please note that you will pay a fee of 1.50% each time you use your credit card to pay Council Tax.


To pay in this way, you can: 

• Ring 01502 511805, and have your bill and your credit or debit card to hand 
• Visit our Online Payments page
• Visit one of our cash offices

Payments by cheque or postal order can be sent to:

Waveney District Council, PO Box 46, Lowestoft  NR32 1YS

Please make cheques payable to "Waveney District Council", and write your address and account reference number on the back.

PLEASE DO NOT SEND CASH THROUGH THE POST

In Person

Payment can be made to any of the council's cash offices .
 

Automated Bank Transfer  

You will need to make arrangements with your own bank to send payments to Waveney District Council's bank.

To do this, you will need the Council's bank details, which are as follows:

• Bank: HSBC
• Branch: Lowestoft
• Sort Code: 40-30-28
• Account Name: WDC - NNDR income
• Account number: 31451812

Please ensure you send you BACS advice to the address below and ensure you include your Business Rates Account Reference Number from your bill against each payment listed. 

If you are in doubt, contact us for advice using the details below before completing any documentation.

In law, your business rates have not been paid until payment reaches the Council's bank account. Waveney District Council will not accept responsibility for tracing any payments which do not reach our bank account.

Please remember, which ever method of payment you choose, your payments must reach Waveney District Council on, or before, the dates shown on your bill.


For more information contact us using the details below:

E-Mail: brates@waveney.gov.uk
Telephone: 01502 523280
Fax: 01502 523310
Post: Waveney District Council, Revenues and Benefits, PO Box 96, Lowestoft, NR32 1HW