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Welfare Rights

We provide advice, information and representation on all housing aspects of Benefits and debt problems to residents.


Our aim is to:
  • actively promote the take-up of benefits to ensure that residents are aware of their rights with regard to welfare benefits.
  • ensure that every assistance is given to residents to claim their benefit entitlement and thereby maximise their income.
  • to provide debt counselling and advice to residents who are experiencing financial difficulties.
  • to fully contribute to reducing poverty and deprivation within the area.

The service is confidential, impartial and free.


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For further information please use the contact details below:

Telephone: 01502 523436

Post:
Housing Benefit / Council Tax Benefit
P.O. Box 97
Lowestoft
NR32 1YS

E-mail: benefits@waveney.gov.uk